Privacy policy

Welcome to 1Wellness™ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and special offers (you may unsubscribe at any time)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Personalize your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • Marketing and analytics platforms
  • Legal authorities when required by law

All third-party providers are expected to protect your information appropriately.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no internet transmission or storage system can be guaranteed 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce agreements

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing communications
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

1Wellness™
📧 [email protected]