Terms of service
Welcome to 1Wellness™. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. About Us
1Wellness™ provides wellness, comfort, and ergonomic support products to customers throughout the United Kingdom and other supported regions.
For any questions regarding these Terms, please contact us at:
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- All information you provide is accurate and complete.
3. Products & Services
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.
However, we reserve the right to:
- Correct errors, inaccuracies, or omissions.
- Change product specifications without notice.
- Modify pricing at any time.
- Limit product quantities.
- Discontinue products without notice.
Product images are for illustration purposes only and may vary slightly from the actual product.
4. Orders
When you place an order:
- You agree that all information provided is accurate.
- Your order is subject to acceptance and availability.
- We reserve the right to refuse or cancel any order at our discretion.
You will receive an order confirmation email after your purchase.
5. Pricing & Payment
All prices displayed on our website are shown in the applicable currency and may include applicable taxes where required.
Payment is processed securely through approved third-party payment providers.
We do not store complete payment card information on our servers.
6. Shipping & Delivery
We aim to process and dispatch orders promptly.
Delivery times provided on our website are estimates and may vary due to factors outside our control, including:
- Courier delays
- Weather conditions
- Customs procedures
- Public holidays
1Wellness™ is not responsible for delays caused by third-party shipping carriers.
7. Returns & Refunds
All purchases are covered by our 60-Day Money-Back Guarantee.
If you are not satisfied with your purchase, please contact:
We will provide a full refund of the product purchase price in accordance with our Return & Refund Policy.
8. Intellectual Property
All content on the 1Wellness™ website, including but not limited to:
- Logos
- Branding
- Product images
- Graphics
- Website design
- Text and content
is the property of 1Wellness™ and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality.
- Upload malicious software or harmful code.
- Misrepresent your identity or information.
10. Disclaimer
Our products are designed to support comfort and wellness.
The information provided on our website is for general informational purposes only and should not be considered medical advice.
Always consult a qualified healthcare professional regarding any medical concerns or conditions.
Individual experiences and results may vary.
11. Limitation of Liability
To the maximum extent permitted by law, 1Wellness™ shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
arising from the use of our products, website, or services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Any changes will become effective immediately upon posting on our website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact:
1Wellness™ Customer Support
📧 [email protected]